Frequently Asked Questions
Everything you need to know about shopping with Anomaly.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Anomaly is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in 80% of our current seasonal collection.
Can I change or cancel my order?
To ensure fast delivery, orders are processed quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team.